Scheduling & Cancellation Policies

We require a credit card for booking. Your credit card is verified, but will not be charged until the time of check out. You may use your gift card, another credit card or cash at the time of check out. Due to the timing, cost of preparations, and to hold the room in anticipation of your visit, we kindly ask for the following considerations when booking and canceling an appointment. 

We ask you to provide us with at least a 24-hour notice for all appointment cancellations. No shows or same day cancellations will be charged 50% of the service cost scheduled. If cancelling services for a group, please indicate all reservations being cancelled.  

Please arrive 15 minutes before your scheduled appointment to give yourself time to relax and change into our comfy spa robes!  If running late to an appointment, your appointment time may need to be shortened if your provider is booked directly after. Please allow yourself plenty of time to enjoy your scheduled relaxation!

If booking a Day Spa package, please call us at 719-266-9295 and let us assist you in your booking.